Privacy Policy

Last updated: March 25, 2026

DataRoom Snap (“we,” “our,” or “us”) operates an AI-powered due diligence intelligence platform designed for hedge funds, private equity firms, venture capital analysts, and M&A teams. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. By accessing or using DataRoom Snap, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect your name, email address, organization name, and role. If you subscribe to a paid plan, billing information is collected and processed by our payment provider, Stripe. We do not store full credit card numbers on our servers.

1.2 Uploaded Documents

You may upload documents such as PDFs, pitch decks, 10-K filings, CIMs, and financial models for analysis. These documents are stored securely in our infrastructure and are used solely to provide the analysis services you request.

1.3 Analysis Data

We store the extracted analysis results, including KPIs, red flags, analyst memos, and other outputs generated from your uploaded documents.

1.4 Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, analysis requests, timestamps, browser type, operating system, and IP address.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the DataRoom Snap platform
  • To process your uploaded documents and generate AI-powered analysis
  • To manage your account, process payments, and provide customer support
  • To improve and optimize our platform, algorithms, and user experience
  • To communicate with you about service updates, security alerts, and product changes
  • To comply with legal obligations and enforce our terms of service

3. AI Processing and Document Analysis

DataRoom Snap uses AI models provided by Anthropic (Claude) to analyze your uploaded documents. The following principles govern our AI processing:

  • Your documents are processed by AI solely to deliver the analysis you request. They are not used to train, fine-tune, or improve any AI models.
  • Document contents are transmitted to Anthropic's API over encrypted connections for analysis and are not retained by Anthropic after processing.
  • We do not share your document contents with any third party other than for the purpose of AI analysis as described above.

4. Third-Party Services

We use the following third-party services to operate our platform. Each service processes only the minimum data necessary to fulfill its function:

Supabase

Database hosting, user authentication, and file storage. User data and uploaded documents are stored in Supabase infrastructure with row-level security.

Anthropic (Claude)

AI-powered document analysis. Document contents are sent to Anthropic's API for processing. Anthropic does not retain your data after analysis.

Stripe

Payment processing and subscription management. Stripe handles all credit card and billing information. We do not store full payment details.

Vercel

Application hosting and content delivery. Vercel processes standard web request data including IP addresses and user agent strings.

5. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Our database uses row-level security to ensure strict data isolation between organizations. Access to production systems is restricted and audited. While no method of electronic transmission or storage is 100% secure, we take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide you with our services. Uploaded documents and analysis data are retained according to your plan settings. You may delete individual documents and their associated analysis data at any time through the platform. Enterprise plan customers may negotiate custom data retention policies. When you delete your account, we will delete your personal data and uploaded documents within 30 days, unless retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete personal data.
  • Deletion: Request deletion of your personal data and uploaded documents.
  • Portability: Request a machine-readable copy of your data.
  • Objection: Object to processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at support@dataroomsnap.com. We will respond to your request within 30 days.

8. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how our platform is used and to improve our services. You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

9. Children's Privacy

DataRoom Snap is a professional financial analysis platform and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

DataRoom Snap

Email: support@dataroomsnap.com